- Report: #832210
Report - Rebuttal - Arbitrate
Complaint Review: Shape fx
Shape fxH1 Shape fx Boulevard Hampton, Virginia United States of America
Shape fx Newport News, Spiegel has not issued credit for returned merchandise in spite of numerous calls and commitments to do so; Hampton Virginia
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Late in December I called again. Explained everything again..............was passed to another clerk and explained it again, before being told I would be contacted within the next several days by one of their managers. Needless to say........I've never been contacted. I am really beyond frustration with them. A few years back I ordered quite a bit from Spiegel and Newport News and never had problems like this; they were both pretty reputable. How times have changed! I will never order from Spiegel, Newport News or Shape fx again. They not only have kept my money, failed to keep their promises, failed to provide adequate return forms with accurate procedures and policies and the only communication I ever get from them are the 2-3 daily emails promoting their sales. You might ask why I haven't blocked their emails by now...........it's because I still try to think positive and keep hoping that someone will actually try to communicate with me about the money they owe me.
This report was posted on Ripoff Report on 02/01/2012 05:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Shape-fx/Hampton-Virginia-23630-1103/Shape-fx-Newport-News-Spiegel-has-not-issued-credit-for-returned-merchandise-in-spite-of-832210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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