- Report: #961571
Report - Rebuttal - Arbitrate
Complaint Review: Shaw Carpet
Shaw CarpetP O Box 40 Dalton, Georgia United States of America
Shaw Carpet Inferior Carpet Dalton, Georgia
*General Comment: Magnuson-Moss Addresses Warranty claims
My husband is in a wheelchair and walker and they told me my carpet is not under warranty because of the wheelchair and walker. The sales person knew this and never told us.
I was able to download their warranty and it does not state anything about using a wheelchair. Seems as if they make the rules for the warranty to suit whatever situation or claim that comes in.
We have a seven pound dog and we are two seniors who live here. The carpet is not soiled and has been steam cleaned once. Who would have thought a company this big would be out to rip people off.
This report was posted on Ripoff Report on 10/29/2012 11:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Shaw-Carpet/Dalton-Georgia-/Shaw-Carpet-Inferior-Carpet-Dalton-Georgia-961571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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