- Report: #1010983
Report - Rebuttal - Arbitrate
Complaint Review: Sheila Fashion
Sheila FashionInternet United States of America
Sheila Fashion has ripped me off and I have tried to contact them by email at least 15 times with no response Port Louis, Internet
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I ordered the dress on December 3, 2012 and received a confirmation email from Sheila Fashion that same day. This email included my new Username and Password to the account I had created on their website and my Billing and Shipping information. It also mentioned that I would receive an email with the tracking number which I never received.
That same day (December 3, 2012), I received an email from www.moneybookers.com confirming that my payment was received and that the funds were sent to Dino It Solutions Ltd (firstname.lastname@example.org) via Skrill (Moneybookers) Gateway.
On December 7, 2012 I received an email from www.moneybookers.com again which indicated that it was just a notification email which was just a friendly reminder that they received my payment and that it was not a second charge.
On December 11, 2012 I received an email from Sales at Sheila Fashion that I can check the status of my order by clicking on the My Account link. I logged in to my account and nothing looked different. It still showed as Processing. That email also indicated that " Delivery will be done with 4 days process time and 18 days to 20 days By Hong Kong Post "
This was the last email I received from them.
I have tried calling the number which does not work and I have sent multiple emails since December asking about the tracking information and have not received a response.
I am infuriated. They are thieves!
This report was posted on Ripoff Report on 02/08/2013 01:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sheila-Fashion/internet/Sheila-Fashion-has-ripped-me-off-and-I-have-tried-to-contact-them-by-email-at-least-15-ti-1010983. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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