- Report: #1000892
Report - Rebuttal - Arbitrate
Complaint Review: Sheinside
Sheinside She Inside, www.sheinside.com, sheinside.com Return Policy not as indicated online; it is NO RETURN! Guangzhou, Internet
I do not typically buy clothing online, so I was hesitant to spend almost $100 on a coat that I had never seen. So, I did what any potential, wary consumer would do: I read the return policy. "Ok... I am responsible for the return shipping, that's fair. Otherwise, sounds like most companies I buy from online." WRONG!!
I first realized there was a small issue when I tracked the package and saw it had been shipped from China. I immediately wondered why I hadn't been made aware of that detail. "Well, hopefully it's as great as the picture indicated," I thought... since shipping back to China could be expensive!
I never got far enough to calculate the return shipping. Within my first contact indicating my intent to return, it became clear that my purchase was ineligible for the return option. I did not have a clear defect that I could point out to their "quality team." It doesn't matter that a button was put in a very odd position that resulted in several minutes being required to close the jacket. This company clearly prides their deceit by allowing only returns without 100% satisfaction in the quality. Unfortunately, this company's definitely of quality is not in line with the rest of the world.
This report was posted on Ripoff Report on 01/21/2013 10:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sheinside/internet/Sheinside-She-Inside-wwwsheinsidecom-sheinsidecom-Return-Policy-not-as-indicated-onli-1000892. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.