- Report: #1085629
Report - Rebuttal - Arbitrate
Complaint Review: Shell Gas
Shell Gas8145 W 3500 S Magna, Utah USA
Shell Gas Bank of America Money Network Placed a $75.00 hold on my check card Magna Utah
*Consumer Comment: Jesse,
*Consumer Comment: Pay at the Pump
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I purchased $20.00 in gas at 8 am.m so I could drive to Provo in order to have cancer surgery for my dog. I had budgeted just enough money as it was 2 days until pay day. I went to pay for the animal service at 2 p.m. and found out it was declined and they wanted to keep my dog until it was paid. I reviewed my transactions and found that Shell placed a $75.00 hold on my debit card. I was fortunate in finding help from a relative in order to get my dog out and paid my relative back for the difference that wasn't in my account when I went to pay the vet.
I called Bank of America Money Network and they would not remove the $75.00 hold, claiming it takes 3 days. I worked hard for my money, it was in my account and so I consider both companies to be shady and I hope they end up being held liable as part of a major nationwide class action lawsuit. As a result I will no longer be purchasing gas at Shell (or any other gas station using a check card) and I also canceled my Bank of America Money Network card. I'd recommend for everyone to never use either service.
This report was posted on Ripoff Report on 09/18/2013 06:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Shell-Gas/Magna-Utah-84044/Shell-Gas-Bank-of-America-Money-Network-Placed-a-7500-hold-on-my-check-card-Magna-Utah-1085629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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