• Report: #595862

Complaint Review: Shell Vacation Club

  • Submitted: Fri, April 23, 2010
  • Updated: Fri, April 23, 2010

  • Reported By: Antoinette — cypress California U.S.A.
Shell Vacation Club
Internet United States of America

Shell Vacation Club Played up stupied Internet

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Like many other people we were stopped while on vacation in San Francisco, CA to listen to a 3 hour presentation and we will receive $50 in gas card and a free trip to Hawaii, and a Wine tour in Napa.  Well yes that sounds like a good deal  "DON'T DO IT, RUN THE OTHER WAY". We wish some one would have told us that.  Well we did not buy into the long contract commentment, but we decided to try it out with a 1 year package for $2,100, only $300 down and $100 a month for 18 months and we were given 2 years to use it.  Well lets start with the bullcrap Hawii trip.  1st you have to use it within 6 months.  Ok so we called and was told we needed to pay $100 to pay for airport fees and taxes, we picked out 3 travel dates only to be told the dates are not available, so we picked out 3 more dates, still nothing and yes you guessed it the 6 months was up so they returned our $100 to us and no vacation.  Now for the bullcrap point system.  What they did not tell us is that we can not use any points until we paid it in full, ok 18 months pass, now we only have 6 months to use them.  Our first vacation was a weekend in Las Vegas, called and used the points well it costed us 3000 out of 7000 points for 1 weekend.  We call the hotel and the rooms were only $80.00 a night, yet we paid twice that amount.  Now its time for the next trip a cruise.  Well if we use the left over points and pay an additional $900.00 we can get 2 tickets or we can go direct and and pay $800.00 with no points.  Give me a Fuc#$@#@# break.  This is a ripoff and I told them I will never do business again with them.  So you have been warned, stay away from any deal they offer.  Put your money in your own bank and take your trip when you are ready!

This report was posted on Ripoff Report on 04/23/2010 12:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Shell-Vacation-Club/internet/Shell-Vacation-Club-Played-up-stupied-Internet-595862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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