- Report: #898301
Report - Rebuttal - Arbitrate
Complaint Review: Shell gas station
Shell gas stationInternet United States of America
Shell gas station DFW franchise owned by Empire Petroleum, Internet
*Consumer Comment: WOW
*Author of original report: never again, Shell
*Author of original report: yeah responsibility
*Consumer Comment: Accept responsibility
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Then, the attendant told me I broke the hose, even though she didn't bother to tell me how bad the damage was. Then I was asked to fill out an incidence form, she said I had to put my social security for insurance purpose.
Few days later, I got a call from the franchise manager saying she needed my insurance information, that was when I found it fishy. A detective called me and warned me if I don't make the payment, I will be charged of some criminal offense-reckless damage.
Then Empire Petroleum called me and quoted me a payment of $523 that must be made. Up to this point, they didn't even tell me anything about the damage repair. Since the pump didn't work in the first place, I found it fishy .
If anyone can give me some advice, if you know some police officer or an attorney that know how to approach this issue, I will really appreciated.
This report was posted on Ripoff Report on 06/15/2012 09:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Shell-gas-station/internet/Shell-gas-station-DFW-franchise-owned-by-Empire-Petroleum-Internet-898301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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