- Report: #863464
Report - Rebuttal - Arbitrate
Complaint Review: Sherri Worth, DDS
Sherri Worth, DDSNewport Beach, California United States of America
Dr. Sherri Worth REVIEW: Customer Satisfaction Commitment: Dr. Sherri Worth implemented strategic changes to insure clients success, focusing on comprehensive care with multiple treatment options that meet our patients needs. Los Angeles, Orange County California
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service Dr. Sherri Worth pledges to always resolve any issues, feel safe, confident & secure when doing business with DR. SHERRI WORTH Center for Reconstructive Dentistry.
EDitors UPDATE: Positive rating and recognition has been given to Dr. Sherri Worth, Center for Reconstructive Dentistry for its commitment to excellence in customer service.
Dr. Sherri Worth discussions with Ripoff Report have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Dr. Sherri Worth listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
Our experienced team specializes in aesthetic and reconstructive dentistry, dental implants, and general dental services. Since 1995, we have been providing excellence in dental care, technology innovation, and expert results to celebrities, full-time moms, professional athletes, business professionals and models.
..The information provided in this report was based on comments made by Dr. Sherri Worth and her staff during an On-Site inspection held by a third party verification company with no biases towards the Center for Reconstructive Dentistry. .
Dr. Sherri Worth and the Center for Reconstructive Dentistry specialize in Veneers, Invisalign, Teeth Whitening, Crowns, Bridges, Inlays, Onlays, and Bonding. During the On-Site Business verification, Dr. Worth and her staff stated they work with individual patients to address their concerns, needs, and phobias in order to create an appropriate solution for services desired. They do this by asking questions throughout the appointment with the patient and always allow ample time to educate them about their oral health. Additionally, they feel their staff is equipped to provide feedback to their patients and continually have an open line of communication. Dental Hygienists work to show patients areas of concern throughout their appointment through the use of an oral camera. Furthermore, if a patient has a question, the hygienist will stop the procedure and address it immediately to ensure they are getting the best care possible.
Before a major dental procedure, Dr. Sherri Worth explained that she goes through a comprehensive dental care plan which involves consultation with the patient to determine their needs, a history of the patients dental concerns, a comprehensive exam, and x-rays. Dr. Worth states that she will bring in specialists to meet all of the needs the patient might have in order to provide additional options. They try to present all options to the patient; however, if the patient is looking for something that is not in their best interest Dr. Worth always informs them of her concerns. Overall, they have found that an effective way to eliminate confusion is to explain procedures several times before treatment and then again after it has been completed.
After a patient has had a procedure done, their office manager commented that she is persistent in following up to address any concerns by phone as they feel it is more personal. Additionally, they send thank you cards and make an effort to follow up with them more than once to ensure they do not have additional concerns that have come up. After major procedures, Dr. Sherri Worth stated that she will personally follow up with patients through phone calls, emails, and text messages depending on the patients contact preference. If an issue does come up, they work to give it attention immediately and provide additional consultation for the next steps.
The Center for Reconstructive Dentistrys office manager is generally the first to hear a complaint. Since the Corporate Advocacy Program through Ripoff Report she stated that she makes sure to make immediate contact with the patient and talk with them personally while walking them through possible solutions until they are satisfied. They believe that the level of care that patients receive is top quality. If someone is dissatisfied with anything they work to discover the reason, correct it and apply that towards future situations. Dr. Sherri Worth mentioned that she is especially concerned with doing whatever it takes by providing patients the opportunity to have extensive consultation with all parties concerned, exams, and diagnosis. Additionally, they are concerned with follow up and have patients come back for further consultation appointments after procedures. Furthermore, Dr. Worth believes that the CAP program is good resource for assessing businesses on behalf of potential consumers.
Dr worth on Larry King live http://www.youtube.com/watch?v=A4jVo_eoDVg&feature=plcp
Dr worth on good day LA http://www.youtube.com/watch?v=XWU_IwAKJlY&feature=plcp
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
SPECIAL NOTE ABOUT THE REPORTS THAT ARE FILED ABOUT DR SHERRI WORTH:
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is usually copied on all responses so we can insure that the member business did right by their customer.. This time, Ripoff Report tried to call the authors by phone. All the numbers we called turned out to be bogus. Fortunately, this is not the norm, as most complaints posted on Ripoff Report are real.
In the future, if anyone has any complaints or concerns with Dr. Sherri Worth, you are invited to contact them directly via email: firstname.lastname@example.org (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the member business response and to insure customer satisfaction). You can call the office of Dr. Sherri Worth at 949-644-6988 and ask for Jacki.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Sherri Worth, DDS talked me into doing on my teeth vinyls over my teeth, said wouldn't file down much...turned out I was put to sleep 3 hours then 4 hours and she did crowns too cost 60M twice what agreed on , had to Newport Beach, California
I went to her out of ignorance just for consultation and was talked into vinyls on teeth appt. 3 days later...head spinning, I went ahead with it against intuition. 3 hours then 4 hours put to sleep while she made a mess of my teeth, caused me pain and charged me twice the amount agreed on. More spent with a good dentist repairing damage Sherri did to my teeth and mouth.
This report was posted on Ripoff Report on 04/03/2012 04:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sherri-Worth-DDS/Newport-Beach-California-92660/Dr-Sherri-Worth-REVIEW-Customer-Satisfaction-Commitment-Dr-Sherri-Worth-implemented-st-863464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.