• Report: #978116

Complaint Review: Shiekh Shoes Web Store

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  • Submitted: Tue, December 04, 2012
  • Updated: Thu, December 06, 2012

  • Reported By: Ronda — Hamilton Ohio USA
Shiekh Shoes Web Store
Internet United States of America

Shiekh Shoes Web Store Customer Service is not service oriented Ontario, California Internet

*Author of original report: Shiekh Shoes

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I had to return a pair of boots to exchange sizing. The customer service departmetn is lacking in service. Seldom returns an email and although their business states a 3 day turn around.. It has been 4 days or longer and still no answer from the customer service department. I have an email stating they had not received my exchange when they had. I am now wondering just what type of company this is.

This report was posted on Ripoff Report on 12/04/2012 08:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Shiekh-Shoes-Web-Store/internet/Shiekh-Shoes-Web-Store-Customer-Service-is-not-service-oriented-Ontario-California-Inter-978116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Shiekh Shoes

AUTHOR: Ronda - (USA)

After numerous non answered emails I finally called. I spoke with Scarlett who said she understood..(roll eyes here) and that she would look into the delay. She hung up on me. I then received an confirmation from Scarlett that my order is being shipped. Someone needs to show these people how to run an organized and customer friendly business. I am reporting them not only here on Rip Off but also the BBB and Consumer Affairs. I am also letting Amazon know how they are.
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