I have signed up and paid 10 USD for their membership inorder to use their mail forwarding service.I have checked the shipping rate and it showed me 60 USD to malaysia via Air-Mail. Then I have ordered an "Art Divider" worth 120 USD + 30 USD shipping fees, from Amazon.com and sent it to "Shipito" facilities. Once they've received it, they showed me 75 USD spending limit on their website which only can be removed if I submit 5 different documents as below :
1. 2 forms of IDs, recommended driver's license and passport (30%)
2. utility bills (30%)
3. form 1583 (notarized by public notary, needs to be sent by postal service, 40%)
4. form 1583 (signed by you, 10%) I have uploaded my IDs and a signed copy of the form and paid them again 199.25 USD to use TNT for my parcel shipment. There was no Air-Mail available at 60 USD rate as they claimed my parcel is too big to use the cheaper couriers. [continued below]....
They refused to send again, still insisting that I need to send more documents (which are sensitive and I just don't trust this website to send them). I asked them to refund my money 199.25 USD balance in my shipito account, they refused that as well and told me it can only be refunded after my parcel is SHIPPED !!!!!!! You can check the link below as it seems I'm not the only
Oh yeah, they trash my parcel for free!!.. If you notice, there is an auction page on their website which is selling all the goods that I suspect they stole from people, using the same method. Apparently the terms and conditions are designed to force the client to give up and they retain their money and parcel. They benefit from keeping your parcel as they charge you a monthly fee for keeping them.
So the longer the package stay there, the more money they earn. I lost the total amount of 350 USD and have no idea how can I get my money back from them. Their support is refusing to release my parcel and my money.
I can submit any documents that you think might be useful to prove my claims above.
Thank you in advance,