- Report: #1115595
Report - Rebuttal - Arbitrate
Complaint Review: Shoehut.org
Shoehut.org Did not ship goods and will not process refund Internet
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I placed an order for some Nike basketball shoes as a gift for my niece on 10/17/13. I again contacted the company on 11/4/13 to follow-up on the order. They responded stating they checked my order to find it had been "lost" and in looking to re-ship they had no more of the ordered item. They indicated I could choose any other pair of shoes or request a refund. I stated in that e-mail I wished to receive a refund. On 1/10/14 I e-mailed requesting the status of my refund. They again are stating I need to "confirm" that I want a refund, it will take 5-11 weeks to be returned to my account even though I confirmed on 11/4/13 and am now approximately 8 weeks out, each and every e-mail they send states I must confirm I want a refund. I have done so, clearl,y with a response that "it is the credit card police". I am not sure what this reference to the "credit card police" has to do with anything, as I am not aware of credit card police, but I only wanted a refund to be able to re-order the gift and have now spent 3 months "confirming" I want the refund and no indication that it will be processed.
I simply want to spare anyone else the trouble of dealing with this company and their poor, scam policies. I believe they have no intention of returning my money or sending any goods, I am unable to track them much beyond the website.
Avoid this site at all costs!!!!!!!
This report was posted on Ripoff Report on 01/14/2014 09:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Shoehutorg/internet/Shoehutorg-Did-not-ship-goods-and-will-not-process-refund-Internet-1115595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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