- Report: #836538
Report - Rebuttal - Arbitrate
Complaint Review: Shop Jerseys
Shop JerseysInternet United States of America
Shop Jerseys Slow Shipping + Wrong Item received = No refund or correct item ordered Internet, Internet
*Consumer Comment: Dealing with counterfeiters.
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I opened my package and noticed that I didn't receive the products that I ordered. I immediately notified Shop Jersey via online chat and via email concerning their mistake.
They were very apologetic and asked that I send pictures of the item to them. After several attempts to get them to ship me the correct item or issue me a refund they were not willing to do either. They were only willing to send me a free gift if I ordered 20 or more items.
Why would I order 20 items if they can't even ship me 2 items correctly. Their policy states that if you are not happy with your order then they will issue a refund, but this statement is not at all accurate. They should tell you that if you are not happy with your order then just deal with it and they will send you a free gift once you spend more money with them.
If you plan to sell items from this site I would not them to send you what you ordered and paid for. I nor anyone that I know will never order from this site again. I found others sites that are a lot faster at shipping and actually ship me what I ordered.
A concerned consumer
This report was posted on Ripoff Report on 02/09/2012 12:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Shop-Jerseys/internet/Shop-Jerseys-Slow-Shipping-Wrong-Item-received-No-refund-or-correct-item-ordered-Int-836538. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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