- Report: #235305
Report - Rebuttal - Arbitrate
Complaint Review: Shop NBC - Viscom - Jim Peterson
Shop NBC - Viscom - Jim Peterson11027 Bell Oakes Estate Road Eden Prarie, Minnesota U.S.A.
Shop NBC - Viscom - Jim Peterson ripoff Shipping defective product and not honoring any warranties on defective goods Eden Prarie Minnesota
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The computer I purchased ( over $ 1,800.00 ) was subpar but worse is it had a defect in the screen and their warranty department refused to service it without a NEW fee.
Also the DVD Drive is defective, it simply has clearance issues that will allow it not to function properly when a DVD is installed with a paper lebel on the DVD as most DVD's come leaving the DVD useless.
They mislead me in my purchase and then did not fill their end of Mr. Peterson and SHOP NBC's claims on their TV show of superior support and high quality products.
To this point I have a worthless 2 month old PC that will not even work properly and a defective screen, Contacting the BBB did nothing as it simply was not any assistance.
This report was posted on Ripoff Report on 02/09/2007 01:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Shop-NBC-Viscom-Jim-Peterson/Eden-Prarie-Minnesota-55347/Shop-NBC-Viscom-Jim-Peterson-ripoff-Shipping-defective-product-and-not-honoring-any-wa-235305. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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