- Report: #307029
Report - Rebuttal - Arbitrate
Complaint Review: Shop NBC
Shop NBCShop NBC Internet U.S.A.
Shop NBC Watch out for over the limit and finance charges!! Internet
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My statement came on Jan 10th with minimun payment of $14.00 due on 1-31-08. The return was processed on 1-25-08 leaving the $13.00 balance and showing the credit of $62.00.
So....on 2-1-08 they add a $29.00 late payment fee for not paying the $14.00 minimum even though the return was 62.00. UGH!! Customer service says it was still my responsibility to make the $14.00 payment even if the return came in and was credited and EVEN if by paying it would have resulted in OVERPAYMENT. What a ridiculous way to do business!! I am SO angry right now and will be even angrier if this shows up on my otherwise perfect credit reports.
How do these folks stay in business?? Just sign me an EX SHOP NBC CUSTOMER
San Antonio, Texas
This report was posted on Ripoff Report on 02/07/2008 12:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Shop-NBC/internet/Shop-NBC-Watch-out-for-over-the-limit-and-finance-charges-Internet-307029. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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