- Report: #1170530
Report - Rebuttal - Arbitrate
Complaint Review: ShopJimmy
ShopJimmy Was convinced that the wrong part was the fix by tech support Burnsville MInnesota
*Author of original report: All fixed
*UPDATE Employee: Please contact me
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Contacted ShopJimmy looking for a PSU for a television I am trying to repair. Was told by their technician that it was probably not the PSU, was likely the Y-Main and/or Y-Buffers. They did not have the PSU, or Y-Main. Ordered the Y-Buffers from them, and the Y-Main from another company. Installed all three parts and the problem has not changed in the slightest. Returned the Y-Main with no questions from other company, however ShopJimmy apparently has a problem returning $48 worth of two parts because it falls under the (very odd) "Its under $25 so we don't accept returns". Well now I am out the money and have two boards that I have no idea what to do with. Returned the other parts (that I bought at their suggestion) and lost 20% on that too.
Just an annoying problem all around and the TV is still not fixed, thanks to ShopJimmy.
This report was posted on Ripoff Report on 08/18/2014 10:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/ShopJimmy/internet/ShopJimmy-Was-convinced-that-the-wrong-part-was-the-fix-by-tech-support-Burnsville-MInnes-1170530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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