- Report: #303246
Report - Rebuttal - Arbitrate
Complaint Review: ShopNBC
ShopNBCP.O Box 29066 Brooklyn Center, Maine U.S.A.
ShopNBC cancelled order Brooklyn Center Maine
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Ater this I was bombarded with advertising emails everyday, from shopnbc- I finally wrote to customer service and asked them to please quit sending me all of these ads. My watch did not arrive by Jan 23rd, and I emailed them, asking WHEN it would get here. Got an email stating that my order had been cancelled- that my credit card had been declined when they submitted it prior to shipping. They also said they no longer HAD the watch that I had ordered.
Upon checking with my credit card company- I found that the charges HAD been placed on my card on the 2nd of January- and shopnbc had CANCELLED the charges on January 12th !! Apparently- they sell items they no longer HAVE and then tell the customer that their credit card was declined !! I have NEVER had a credit card declined in my life !!
So after waiting 22 days to recieve my watch- I received NOTHING- Just a complete waste of time !! And I'm angry that they lied about my credit card being 'declined' , using THAT for an excuse !
Pleasant Plain, Ohio
This report was posted on Ripoff Report on 01/25/2008 08:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/ShopNBC/Brooklyn-Center-Maine-55429/ShopNBC-cancelled-order-Brooklyn-Center-Maine-303246. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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