- Report: #317953
Report - Rebuttal - Arbitrate
Complaint Review: ShopNBC
ShopNBC5951 Earle Brown Drive Suite 100 Brooklyn Center, Minnesota U.S.A.
ShopNBC Boycott ShopNBC or they will take your money and send you no product Brooklyn Center Minnesota
The jacket was on a monthly payment plan. Although I had not received the jacket ShopNBC kept charging payments to account. The total was $208.98.
I have contacted customer service twice and I have been told to contact their Loss Prevention Department at 1-952-943-6776. I have tried contacting the department twice and have only gotten a recording that asks for my name, order number, and phone number. The company was suppose to get back with me but took almost a week to do so. The Loss Prevention Department claims that they sent forms through email for me to fill out by email. I never received the forms. Since I did not get an email that the order was sent I am not surprised that I did not get am email containing the forms. I have no idea what email address all this email was supposedly being sent to.
The Better Business Bureau contacted Loss Prevention and ShopNBC told them that the case is closed and I can longer get my money back. I have lost $208.98 and would like my money back. I gave you money in good faith that I would receive a product and no product was received. I have contacted ShopNBC in good faith expecting that they would return my money and they have not.
Sugar Land, Texas
This report was posted on Ripoff Report on 03/14/2008 01:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/ShopNBC/Brooklyn-Center-Minnesota-55430/ShopNBC-Boycott-ShopNBC-or-they-will-take-your-money-and-send-you-no-product-Brooklyn-Cent-317953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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