Report: #290587

Complaint Review: ShopNBC

Submitted: Tue, December 11, 2007
Updated: Wed, January 02, 2008

Reported By: — Port Saint Lucie Florida

ShopNBC

175 Anbassador Drive Naperville, Illinois U.S.A.

Phone: 800-676-5523
Web:
Category: Computer Dealers

ShopNBC Get a computer and other thing for it on T.V. with a rebate that I never got 400.00. The computer doesn't work.ShopNBC don't take it back. Thanx you SONY because they are going to take it back. Naperville Illinois

*UPDATE Employee: What?!?

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I got a computer from ShopNBC as a gift with other thing for the computer. It had a 30day to send it back and a 400.00 rebate. I didn't get the rebate or they didn't take the computer back. Thank God for SONY because they are going to take it back. ShopNBC on T.V. you lucky to get rebate or help.

Susan
Port Saint Lucie, Florida
U.S.A.

This report was posted on Ripoff Report on 12/11/2007 11:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/ShopNBC/Naperville-Illinois-60540/ShopNBC-Get-a-computer-and-other-thing-for-it-on-TV-with-a-rebate-that-I-never-got-4000-290587. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

What?!?

AUTHOR: Shopnbc Workerbee - (U.S.A.)

SUBMITTED: Wednesday, January 02, 2008

As an employee of shopNBC I feel this post needs a rebuttle. First off, there is no product at shopNBC which has a $400 rebate. The most we have ever offered this year (the length of time I have worked for the company) is $150. Second we do have a 30 day return policy and no return is refused if it is handled in that time frame. Third if the item was returned to Naperville, Ill then it is being sent to the vendor of the item, something that shopNBC would arrange for during that period. Sony is not taking it back if it is being sent there.