- Report: #3964
Report - Rebuttal - Arbitrate
Complaint Review: Shurgard Storage
Shurgard Storage15th Avenue West Seattle, Washington U.S.A.
Shurgard Storage Rip-off - Seattle, WA ..do NOT use locks supplied by storage facilities
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I later came to believe that that indivdual may have been the person that took my things.
The Shurgard person on duty that day did not seem particularly interested in looking at any videotapes: "Do you know how long that would take?" was his response to my request. He threw up his hands. Later, in another conversation with the Manager, I was treated more considerately.
After filing the police report, when trying to contact them again to follow-up, I either got a busy signal or was told that they would contact me if they recovered the property. They did not want to be bothered by people looking for their property or asking questions.
Be sure you do NOT use locks supplied by storage facilities. Get your own locks, and make sure they are top of the line (I got Medco). If you have a good lock (better yet, two) on your unit, the thieves will go someplace where they can steal with less hassle. Once the stuff is gone, the liklihood of recovery is slim.
Properly insuring all goods is also a must. Many insurance companies will not write standalone policies for goods in storage, but most offer riders where you can get insurance through a homeowner or renter's policy.
This report was posted on Ripoff Report on 12/02/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Shurgard-Storage/Seattle-Washington/Shurgard-Storage-Rip-off-Seattle-WA-do-NOT-use-locks-supplied-by-storage-facilities-3964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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