- Report: #297528
Report - Rebuttal - Arbitrate
Complaint Review: Shutterfly
Shutterflywww.shutterfly.com Internet U.S.A.
Shutterfly deceiving charges Internet Internet
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I saw a charge for a company called "Reservation Rewards" on my bank statement. I had never heard of this company and new nothing of why I would have this charge. I then called Reservation Rewards, and they told me that I signed up for a special offer through Shutterfly when I placed my order.
I am always VERY particular and cautious whenever I place an order online, and did not agree to anything with Reservation Rewards. Supposedly by confirming my email address and placing my order on shutterfly.com, all the sudden I have an account with Reservation Rewards.
I demanded my account through Reservation Rewards be cancelled and my charge be refunded. I intend to follow up with this to insure that my refund is processed.
I know that there have been other complaints of similar situations with this company. BEWARE!
Dannemora, New York
This report was posted on Ripoff Report on 01/06/2008 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Shutterfly/internet/Shutterfly-deceiving-charges-Internet-Internet-297528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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