• Report: #838385

Complaint Review: Shuttlefare.com

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  • Submitted: Mon, February 13, 2012
  • Updated: Mon, February 13, 2012

  • Reported By: wk — Sacramento California United States of America
Shuttlefare.com
Internet United States of America

Shuttlefare.com Fraud, Internet

*Author of original report: Shuttlefare is Legitmate

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This company made "reservations" with a local airport shuttle company fo me for  a round trip between Sacramento and SFO to connect to and from an internation flight next month.  Official looking confirmation complete with all information and numbers came by email.  Immediate charge to credit card.  Because there was an error I contacted the transport company, Davis Airporter, which is a legitimate company and they had never heard of my reservation. 

When I contacted Shuttlefare, "Kelly" explained that my reservation "had not gone through" and the the "hold" on my credit card for the amound would be released.  It is not a hold and I am watching carefully to see their is a refund.  I have booked directly with Davis Airporter and should have no further problems, unless I have to hassle with the bank over the payment to Shuttlefare.

This report was posted on Ripoff Report on 02/13/2012 11:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Shuttlefarecom/internet/Shuttlefarecom-Fraud-Internet-838385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
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#1 Author of original report

Shuttlefare is Legitmate

AUTHOR: wkerby - (United States of America)

I apologize for the previous report on Shuttlefare.com.  The error was on the part of the company with whom the reservation was made.  All parts of the transaction were legitimate and I feel like a fool for over-reacting.
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