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  • Report: #441600

Complaint Review: Sicily Pizza Cafe

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  • Submitted: Tue, April 07, 2009
  • Updated: Fri, April 10, 2009

  • Reported By:saint james New York
Sicily Pizza Cafe
4747-16 Nesconset Hwy. Port Jefferson Station, New York U.S.A.

Sicily Pizza Cafe OVERCHARGE DINNERS, RUDE, AND DO NOT GET WHAT IS ON MENU, ANYWAY Port Jefferson Station New York

*Consumer Suggestion: Some Businesses Don't value Constomers

*Consumer Suggestion: Some Businesses Don't value Constomers

*Consumer Suggestion: Some Businesses Don't value Constomers

*Consumer Comment: Word of mouth

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Sicily Pizza Cafe is a place that from the pictures on their site you would expect to be a nice restaurant. It is NOT. When you order a dish which is on the menu, expect to get something else. When you question why..you are told that "YOU ARE HAVING A BAD DAY"..That is for beginners. When you get the check expect that the dish you ordered now is more than it states on the menu. When this is questioned you will be told that on the front of the menu it states prices are subject to change. WOW...OUTRAGEOUS...The waitress, possibly owner is RUDE. She actually made the comparison of prices changing to supermarket prices changing.(very intelligent reply).....I HIGHLY RECOMMEND THAT YOU STAY FAR AWAY FROM THIS RESTAURANT!!

Ivy
saint james, New York
U.S.A.

This report was posted on Ripoff Report on 04/07/2009 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sicily-Pizza-Cafe/Port-Jefferson-Station-New-York-11776/Sicily-Pizza-Cafe-OVERCHARGE-DINNERS-RUDE-AND-DO-NOT-GET-WHAT-IS-ON-MENU-ANYWAY-Port-Je-441600. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Some Businesses Don't value Constomers

AUTHOR: Whistleblower - (Canada)

Ivy, seeing that the adress of this rstaurant is along a highway, they probabaly don't care about customer service to much because they don't depend on repeat business. If a lot of their business is from travellers who are not even from the area, they don't depend on repeat business, If you go to an area where there aren't many travellers, and most of their business is from locals, your more likely to get decent service.
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#2 Consumer Suggestion

Some Businesses Don't value Constomers

AUTHOR: Whistleblower - (Canada)

Ivy, seeing that the adress of this rstaurant is along a highway, they probabaly don't care about customer service to much because they don't depend on repeat business. If a lot of their business is from travellers who are not even from the area, they don't depend on repeat business, If you go to an area where there aren't many travellers, and most of their business is from locals, your more likely to get decent service.
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#3 Consumer Suggestion

Some Businesses Don't value Constomers

AUTHOR: Whistleblower - (Canada)

Ivy, seeing that the adress of this rstaurant is along a highway, they probabaly don't care about customer service to much because they don't depend on repeat business. If a lot of their business is from travellers who are not even from the area, they don't depend on repeat business, If you go to an area where there aren't many travellers, and most of their business is from locals, your more likely to get decent service.
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#4 Consumer Comment

Word of mouth

AUTHOR: Tmm33 - (U.S.A.)

Word of mouth is the best. I am not aware that menu prices can change daily (unless its "special menu items") Run the business into the ground. I did here in TN when I found a roach..YES A ROACH..in my soup from a chinese place. Word of mouth got around , bbb did nothing, and all they did was change their name. Its not about consumers anymore its about business...Sad really.
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