• Report: #1026935

Complaint Review: Side Socket

  • Submitted: Mon, March 11, 2013
  • Updated: Mon, March 11, 2013

  • Reported By: JM — Leawood Kansas United States of America
Side Socket
P.O. Box 3179 Internet United States of America

Side Socket Terrible On-Line Order Entry System, Internet

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     I attempted to place an order for a multiple outlet plug advertised on TV. The Order Entry system is confusing as to the number of items being ordered.

     I exited the process before committing to purchase the item(s) in order to try to understand how to get how the number of items is defined. Each time I exited the process BEFORE COMMITTING TO PURCHASE an order was generated with no indication that this action had taken place.

    Much to my surprise, I received THREE order confirmations via email later that day. Since this all took place on a weekend, there was no telephone or email address available for communication to resolve this problem.

    Consequently, I will have to wait for each order to arrive so that I can refuse shipment, obtain proof that the items were returned and then deal with my credit card company to get the charges corrected; Needless to say, I will never do business with this company again.

This report was posted on Ripoff Report on 03/11/2013 10:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Side-Socket/internet/Side-Socket-Terrible-On-Line-Order-Entry-System-Internet-1026935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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