- Report: #917919
Report - Rebuttal - Arbitrate
Complaint Review: Sider-Oxydro, Inc.
Sider-Oxydro, Inc.153 Regur Rd. Hawkinsville, Georgia United States of America
Sider-Oxydro, Inc. Didn't work as presented, cheated us in the product return Hawkinsville, Georgia
*REBUTTAL Owner of company: Customer service properly handled
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We realized after several attempts that the material we received from Sider -oxydro wouldn't work. It gets hard w/in 10 min. and you can't roll it on, or trowel it at this point! It was horrible!!!
We were told we could return unused product. We returned 8 kits, (which were never taken off the pallet they were sent on) and when we finally got him to give credit, he only gave credit for 6 kits, and they charged a 20% restocking fee, and shipping! So we were basically cheated on the returned product.
I asked several contractors (pool) and no one had ever heard of this product!
I hope this saves someone else from purchasing this horrible product to plaster their own pool, do yourself a favor, hire a professional. This Plaster from Syder Oxydro is horrible!!!
This report was posted on Ripoff Report on 07/26/2012 12:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sider-Oxydro-Inc/Hawkinsville-Georgia-31036/Sider-Oxydro-Inc-Didnt-work-as-presented-cheated-us-in-the-product-return-Hawkinsvill-917919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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