- Report: #909507
Report - Rebuttal - Arbitrate
Complaint Review: Sierra Auction
Sierra Auction3570 Grand Avenue Pheonix, Arizona United States of America
Sierra Auction Sierra auction gave my" Purchased Item" to another buyer & refuse to fix their Mistake! Pheonix, Arizona
*UPDATE Employee: $40 Title Fee
*Consumer Comment: SO TRUE
*UPDATE Employee: Response to Msjadestiny2001 complaint about Sierra Auction
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To make a long story short, Chris Ruthford gave my item to another without receipt to another customer/buyer by mistake. Even though the buyer lived in California, he gave my package without a copy of receipt (BOL signed by freight co.) Sierra auctions refuse to rectify their mistake. I won an item, paid for pickup/freight and they gave my item to another buyer & feel no responsibility at all. All i requested from Sierra is the shipping of my item to their locale or to me. A cowardly move by Chris Rushford was the send of no fault o Sierra through an email, no plans to resolve the issue. I lost money not only on setting up a freight but much time wasted call back Sierra Auction & the buyer who received my item by mistake. Chris Rushford & his company should feel ashamed of their bad business practices. This company honesty rates low in my book.
This report was posted on Ripoff Report on 07/10/2012 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sierra-Auction/Pheonix-Arizona-85019/Sierra-Auction-Sierra-auction-gave-my-Purchased-Item-to-another-buyer-refuse-to-fix-909507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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