- Report: #849010
Report - Rebuttal - Arbitrate
Complaint Review: Sierra Living Concepts
Sierra Living Concepts44830 South Grimmer Blvd., Internet United States of America
Sierra Living Concepts Misrepresentation of Quality of Furniture; Order took FOUR months to receive; Required 100% up-front deposit (although not disclosed upon purchase), Internet
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- I was told that fulfillment of the order would be 2-3 months. It took 4 months.
- I was not told that they would require 100% up-front payment for this order. I found out when I saw that my charge card was charged in full when my order was placed.
- The furniture they delivered arrived damaged: with stains on the leather and a totally cracked leg.
- The furniture received was supposed to be two good quality orange leather chairs. The craftsmanship was horrible. What cost $1,000 could be purchased here in the states for $250. In fact, the leather was white leather and was either stained or painted orange. The seams of the leather were not even fully painted or stained and still were white in places.
- When I contacted the company about my disappointment, I was told to call in a furniture repairperson and to have the furniture fixed. They would pick up the bill. I was also told that I could take off the black stains on the leather with nail polish remover.
This report was posted on Ripoff Report on 03/05/2012 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sierra-Living-Concepts/internet/Sierra-Living-Concepts-Misrepresentation-of-Quality-of-Furniture-Order-took-FOUR-months-849010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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