James D. R, Sr
Durham, NC 27712
April 14, 2012
Ref: Membership No: 00046941764Who Authorized this?
Wards / Wal-Mart Wards
PO Box 968008
Schaumburg, Ill. 60173
Dear Madame / Sir:
On April 14, 2012, I received a letter from Signature Motor Club stating that my current membership is due to renew on 23-Apr-12. And for my convenience my membership dues of $8.99 will be billed to my Wards / Wal-Mart Wards account ending 3853.
The problem with all of the above information, I cancelled my club membership 2-years ago and join AARP. I called your toll-free number 1-800-616-9286 today and they told me I was still a member of Signature Motor Club. I find it to be odd that I was a member of the Signature Motor Club and they did not send me any literature or handbooks and not even a renewal notice until today. The club membership fees must have been buried in finance charges and other non-essential information. I feel like I was taken advantage of financially for 2-years. That totals up to $8.99 for 24 month is well over $200.00.
I feel and I will stand behind this feeling and share it on whatever level I need to take this to get it resolved. I have and is still a member of AARP auto club. I have documentation to support this statement. You say I am a member of the Signature Motor Club, however you sent me no literature, no reference card, no hand book, and no renewal letter until today. In closing what do I want: please reimburse my monthly dues that were taken out of my Wal-Mart account without my authorization?
James D. R, Sr.