- Report: #122418
Report - Rebuttal - Arbitrate
Complaint Review: Signatures Aka Starcrest Of California
Signatures Aka Starcrest Of California19465 Brennan Ave Perris, California U.S.A.
Signatures Aka Starcrest Of California Took my money-Lost my order Perris California
*Author of original report: Satisfied with Signatures Mail Order-Perris CA
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Since I still haven't received my order, I called their customer service number (NOT toll-free) to check on the status of my order. They had no record of it. In fact, they could not find my name and address in their computer system, although I have ordered from them in the past.
I was advised to fax a copy of the cancelled check and they would fulfil my order.
I've done that, and requested they phone me with the status of the items I had ordered. No response yet.
I am very disappointed. Their merchandise is inexpensive and makes great stocking stuffers. Now I will have to fight the crowds and parking lot frenzy at the local mall to finish up my holiday shopping.
If they can't ship the items I ordered, they'd better send a refund to me pronto.
Lee's Summit, Missouri
This report was posted on Ripoff Report on 12/11/2004 09:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Signatures-Aka-Starcrest-Of-California/Perris-California-92599/Signatures-Aka-Starcrest-Of-California-Took-my-money-Lost-my-order-Perris-California-122418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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