- Report: #1156889
Report - Rebuttal - Arbitrate
Complaint Review: Signpost
Signpost The company presents itself as the premier marketing company, they seem completely incompetent to me. New York New York
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The company presents itself as the premier marketing company that will get your business out in front of so many people that you will be overwhelmed with customers. They have a decent price but the guarantee is carefully worded. After 40 days of campaigning, my company had 41 emails from interested parties, but I have no idea if these people are even local, no information is provided other than email. And I honestly question whether they are even legitimate customers. They purport to do the same thing as groupon, but I have an ad with groupon and have sold 180 coupons. With signpost, I have only 41 emails, not ONE SALE, not even one phone call from their "efforts." Apparently they are terrible at marketing. And they won't give me a refund for July, claiming I was one day late in cancelling, but they are still charging me for July AND the cancellation fee. The worst offense: when they first posted my campaign, they didn't even have the proper disclaimers giving anyone permission to send even one email. They said it was implied. My state disagrees and requires a disclaimer, they don't even know their own business laws. The sales people are relentless and the service is subpar. Definitely not trying very hard to please the customers.
This report was posted on Ripoff Report on 06/23/2014 02:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Signpost/New-York-New-York/Signpost-The-company-presents-itself-as-the-premier-marketing-company-they-seem-complete-1156889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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