- Report: #1070281
Report - Rebuttal - Arbitrate
Complaint Review: Silver Dollar City Branson
Silver Dollar City BransonBranson, Missouri USA
Silver Dollar City Branson After year of wonderful visits NOW so let down and disappointed Branson Missouri
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First off my family is from Missouri and have visited Silver Dollar since it opened and it was my favorite Amusement park, always, but not now. Six Flags over Mid America is was at our back door and have many family and friends that worked for them. We raised our children and now our grandsons at these parks.
On 07/18/13 we were so happy to take our youngest grandson, 12 years old (considered an adult by Silver Dollar city so they can charge higher prices thank you). We arrived early to get a front row wheelchair parking spot and to get a motorized wheelchair that I reserved cost $38.50 Thank you again. This is where I am so unhappy. Everywhere we went and stayed on our trip had said we would be allowed to go to the front of lines for rides and attractions, not one time was this ever granted or offered to me.
At the wheelchair counter I waited about 20 minutes and then had the two workers both leave and not come back for several minutes the people behind me were none to happy either. The workers were rude and never offered any information about where to get on or off rides while using a chair.
In spite of this, there were and are many staff members who are very friendly and most helpful. In the afternoon, we went to the Lost River Ride and stood for more than an hour I almost passed out! I was told to come thru to a stairs up over and down to get out. I did not have the strength left to do this and sat down on the steps. A few of the workers helped me to the other side. I informed a worker of the scooter I had a the beginning of the cue line. He was the only employee that told me to come to the end of the line to be let on first. ( I wish I knew his name but I was to sick to pay attention to that). He went to the front and brought my scooter to me. That was one of only four rides and no shows that we were able to do. It was 98 degrees.
We spent $182.72 for 3 admission tickets - $38.50 for a scooter - appx. $160.00 in food and drinks - $75.00 in gifts, ect.
This is a LOT for less than a day. We left at four o'clock. I was never offered anything. NOT a good memory for our grandson. Sandra, Navarre FL
This report was posted on Ripoff Report on 07/26/2013 07:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Silver-Dollar-City-Branson/Branson-Missouri/Silver-Dollar-City-Branson-After-year-of-wonderful-visits-NOW-so-let-down-and-disappointe-1070281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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