- Report: #905684
Report - Rebuttal - Arbitrate
Complaint Review: Silver Eagle Auto Mall
Silver Eagle Auto Mall1802 NW Vivion Road Kansas City, Missouri United States of America
Silver Eagle Auto Mall Incompetent, sleazy, lazy, BAD NEWS! Kansas City, Missouri
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One would think that would be the end of it. But, we later had the misfortune to buy a vehicle from an individual with Silver Eagle Auto Mall on the title. I called their finance & title office to see if there was a lien we needed to clear. They said "No" and I asked what was needed to get a lien release form sent to me. They told me to send some money in and they'd get the form to me (I had moved away). I sent the money, but never received the form. I called in and supposedly they got the address wrong. So we tried again. This went on for months. I finally asked for a fax copy, thinking that would be enough to change the title over. Unfortunately, when I went to the local state office, they said they needed an original lien release. So, repeat the process again. It wasn't until a friend got a copy and mailed it to us, that we got the mess finished.
If I never have to deal with them again, it'll be too soon. Every last employee should be fired and some competent and caring employees hired! Do yourself a favor and avoid them like the plague.
This report was posted on Ripoff Report on 07/02/2012 11:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Silver-Eagle-Auto-Mall/Kansas-City-Missouri-64150/Silver-Eagle-Auto-Mall-Incompetent-sleazy-lazy-BAD-NEWS-Kansas-City-Missouri-905684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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