- Report: #1162300
Report - Rebuttal - Arbitrate
Complaint Review: Silver King International
Silver King International3009 W Colorado Ave Colorado Springs, Colorado USA
Silver King International Silver King Vacuum Rude customer service, condescending, unclear, scam Colorado Springs Colorado
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We bought our Silver King around Christmas time. We were very excited! It is a great product. However, when we agreed on the price, he quoted us around $1300.00 (I need to double check that exact about) and zero percent finance charge for the first year.
When we got our bill, it was for $2225.00 and they are charging us a 21% finance charge every month. When I called, I keep getting passed around to differnet people and I finally spoke to a guy named Clint who was so rude and condescending. I finally told him how rude he was and he said "it takes two lady" when I reminded him, I'm the customer, he said "and?".
He told me I need to call another number. When I said I want to return the product, he said no, you can't. "You will not be retuning your vacuum" and laughed at me. He said it was past the 3 days of purchase and it's too late. I had him on speaker phone in my office and people where literally covering their months is shock at the way this guy was talking to me.
I will be following up with the finance company. Clearly this guy Clint has no understanding of how to speak to people. I wouldn't recommend them based on that interaction alone.
Good making a purchase from this company. I would never recommend them to anyone!
This report was posted on Ripoff Report on 07/15/2014 04:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Silver-King-International/Colorado-Springs-Colorado-80904/Silver-King-International-Silver-King-Vacuum-Rude-customer-service-condescending-unclea-1162300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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