- Report: #589372
Report - Rebuttal - Arbitrate
Complaint Review: Silver State Carpet Care AKA United Carpet Cleaning
Silver State Carpet Care AKA United Carpet CleaningLas Vegas, Nevada United States of America
Silver State Carpet Care AKA United Carpet Cleaning "CONSUMER ALERT"" DO NOT USE THIS COMPANY BY ALL MEANS!!!! Las Vegas, Nevada
*Consumer Comment: Silver State Carpet Care customer!!
*REBUTTAL Owner of company: misconception
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First off this company Silver State Carpet Care used to go by United Carpet Cleaning and are located in Las Vegas Nevada. Come to find out they ran United Carpet Cleaning into the ground with loads of customer complaints now they are going by Silver State Carpet Care and advertise all over Las Vegas / Henderson area.
BEWARE of this company because they will pull the old bait and switch with you. They will lure you in with their unbelievable price of 3 rooms for $49.95 or 4 rooms for $59.95, but when the Tech shows up (and by the way you can't understand what he is saying due to the heavy accent) he will use the tactic of he needs to do a spot cleaning to determine how dirty your carpet is. When the Tech is finished with the spot cleaning he will then scare you into thinking you need all this deep cleaning and chemical treatment done in order to get a really clean carpet and this is when the price jumps to hundreds of dollars. DO NOT FALL FOR THIS SCAM!!! and it is a scam.
The Tech tried pulling this with us and I would not tolerate it for one bit. I had to get really firm with him and get in his face. I told him I want the carpets cleaned and for the price that was advertised and that is it. He did the carpet (and you notice I did not use the word clean) and they look no different than they did before. Very poor service and extremely poor customer service as well.
DO NOT USE THIS COMPANY, YOU WILL GET RIPPED OFF AND WILL NOT BE HAPPY!!!
This report was posted on Ripoff Report on 04/03/2010 11:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Silver-State-Carpet-Care-AKA-United-Carpet-Cleaning/Las-Vegas-Nevada-/Silver-State-Carpet-Care-AKA-United-Carpet-Cleaning-CONSUMER-ALERT-DO-NOT-USE-THIS-COM-589372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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