Report: #804444

Complaint Review: Silverage Entertainment

Submitted: Sat, December 03, 2011
Updated: Thu, January 10, 2013

Reported By: Amtrac1833 — Johnsburg Illinois United States of America

Silverage Entertainment

Internet United States of America

Phone:
Web: silveragedirect@live.com
Category: Video Stores

Silverage Entertainment Takes your money,issues a very fast notice of shippment,but leaves you waiting, and waiting...... Internet

*Consumer Comment: Unsatisfied customer

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I Found this Company while searching Amazon for A Particular movie It was listed as A related search so I clicked on It,The site came back displaying the exact movie I was searching for. It looked completely lagit,so I filled out the order form. That was 10/02/11 I recived an Email on 10/13/11 that my order had shipped, But I have been waiting ever since. The Home page of this "silverage Entertainment" has links for: Home,About Us,Service,etc., But Clicking on all but service DO NOOOTHING! Service takes you to a place where you can confirm the order by a confomation number that has been given you in your notice of order shipped Email. That is the extent of their customer service. A complete RIP OFF!!!

This report was posted on Ripoff Report on 12/03/2011 02:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Silverage-Entertainment/internet/Silverage-Entertainment-Takes-your-moneyissues-a-very-fast-notice-of-shippmentbut-leave-804444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Unsatisfied customer

AUTHOR: Orlando - (United States of America)

SUBMITTED: Thursday, January 10, 2013

"movie" that was sent, weeks late, was just a disc of previews to old movies. Unable to reach customer service by phone. Finally got a response from email stating they would send the correct movie. New shipment arrived but was the same thing-movie previews to old movies. Finally agreed to issue a refund at which time they felt compelled to keep shipping charge.Whole process took over a month.Very unprofessional and a huge rip off!