- Report: #301840
Report - Rebuttal - Arbitrate
Complaint Review: Simmons Bedding Company, Simmons Mattress Co. Aka Simmons Company
Simmons Bedding Company, Simmons Mattress Co. Aka Simmons Company1900 Beaver Ridge Circle Norcross, Georgia U.S.A.
Simmons Bedding Company, Simmons Mattress Co. Aka Simmons Company Worthless Warranty, Warranty Ripoff Norcross Georgia
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I purchased this product manufactured from Simmons company in good faith. They led me to believe that they would stand by their product if it failed within the 10 years from the purchase date. This company was happy to advertise the 10 year warranty to "outshine" the competitors and gain my trust. Now that I'm trying to benefit from the warranty, they refuse to honor it. All I'm requesting is that they replace the box spring (the lesser expensive of the set) and reset the warranty for the box spring portion only. Is this too much to ask for???
This report was posted on Ripoff Report on 01/20/2008 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Simmons-Bedding-Company-Simmons-Mattress-Co-Aka-Simmons-Company/Norcross-Georgia-30071/Simmons-Bedding-Company-Simmons-Mattress-Co-Aka-Simmons-Company-Worthless-Warranty-Warr-301840. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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