interference
  • Report: #345038

Complaint Review: Simmons Mattress Company And Central Texas Mattress Corp

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, June 27, 2008
  • Updated: Fri, June 27, 2008

  • Reported By:Copperas Cove Texas
Simmons Mattress Company And Central Texas Mattress Corp
Simmons Corporate Address One Concourse Parkway, Suite 800 Atlanta,Georgia Nationwide U.S.A.

Simmons Mattress Company And Central Texas Mattress Corporation, Retailer Of Simmons Bogus Mattress Company warranty Killeen, Texas Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

We purchased a mattress at Central Texas Mattress Corporation with a warranty by simons company for their new company comforpedic. The bed starting sinking within months of purchase. The warranty states it should not indent more than 3/4 of an inch. It also states the mattress should be supportive. It was not. We had informed the company that one of suffers from back problems and they recommended this particular mattress. The mattress warranty was for 25 years. The mattress costs over $2000.

We made numerous calls to the store and they totally ignored us until we showed up in person complaining about the bad mattress. Yes we followed all manufacturers suggestions. Then they what we believe to be an employee or subcontractor of the retailer. The guy sent out asked about the springs in the mattress although it was a foam mattress.

After more weeks of delay on getting results, the store told us quote, "you are shit out of luck". They stated they measured a 1/4 indent without any body pressure for 14 hours. With body pressure shortly after rising it sinks up 2 1/2 inches and several inches at night. We sent them our pictures and demanded resolution with no results.

Hence it was medically prescribed to replace the mattress with a competitors brand. Even the doctors, noted this mattress did not meet the specific in the warranty.

Simmons does not stand behind their warranties. This is a real rip off.

FtHood
Copperas Cove, Texas
U.S.A.

This report was posted on Ripoff Report on 06/27/2008 11:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Simmons-Mattress-Company-And-Central-Texas-Mattress-Corp/nationwide/Simmons-Mattress-Company-And-Central-Texas-Mattress-Corporation-Retailer-Of-Simmons-Bogus-345038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Simmons Mattress Company And Central Texas Mattress Corp

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory