- Report: #345038
Report - Rebuttal - Arbitrate
Complaint Review: Simmons Mattress Company And Central Texas Mattress Corp
Simmons Mattress Company And Central Texas Mattress CorpSimmons Corporate Address One Concourse Parkway, Suite 800 Atlanta,Georgia Nationwide U.S.A.
Simmons Mattress Company And Central Texas Mattress Corporation, Retailer Of Simmons Bogus Mattress Company warranty Killeen, Texas Internet
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We made numerous calls to the store and they totally ignored us until we showed up in person complaining about the bad mattress. Yes we followed all manufacturers suggestions. Then they what we believe to be an employee or subcontractor of the retailer. The guy sent out asked about the springs in the mattress although it was a foam mattress.
After more weeks of delay on getting results, the store told us quote, "you are s**t out of luck". They stated they measured a 1/4 indent without any body pressure for 14 hours. With body pressure shortly after rising it sinks up 2 1/2 inches and several inches at night. We sent them our pictures and demanded resolution with no results.
Hence it was medically prescribed to replace the mattress with a competitors brand. Even the doctors, noted this mattress did not meet the specific in the warranty.
Simmons does not stand behind their warranties. This is a real rip off.
Copperas Cove, Texas
This report was posted on Ripoff Report on 06/27/2008 11:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Simmons-Mattress-Company-And-Central-Texas-Mattress-Corp/nationwide/Simmons-Mattress-Company-And-Central-Texas-Mattress-Corporation-Retailer-Of-Simmons-Bogus-345038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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