- Report: #897726
Report - Rebuttal - Arbitrate
Complaint Review: Simmons Mattress co
Simmons Mattress coOne Concourse Pkwy Suite 800 Atlanta,, Georgia United States of America
Simmons Mattress co Now here's my beef. I bought a Beauty Rest about 6 years ago. After 18 months the mattress started to sag. They replaced it but after 4 years this mattress started to sag. Atlanta,, Georgia
Be real clear about this, Simmmons Mattress Company makes bad mattresses. Not only that, but they do not honor any part of what we as a consumer understand to be a "warranty". See, they have a loop hole...it's called finding any kind of stain they can because this voids out any warranty. A drop of coffee; blood; anything...warranty gone! They tout a ten year warranty. These mattress manufacturers have less credibility than a car salesman or an attorney.
They came out to check the mattress and said it would be two weeks to get the report back. After 3 weeks, I called and they said they could not understand why I was not contacted. They then told me that the mattress was within their specs and could not replace it. So much for the warranty>>>>>
The Back to Bed store has a sign up saying we guarantee comfort, yet on Simmons INSPECTION sheet says They do not guarantee Comfort Forget about the stores supporting you. They pass you on to Simmons.
Bottom line is this...DO NOT BUY A SIMMONS MATTRESS. They are not reputable; they make junk; they sell junk; they imply false warranties which they have no intention of ever honoring. Trust me, this is not an isolated incident. If you are considering buying a mattress, DO NOT buy Simmons brand. One Concourse Pkwy Suite 800 Atlanta, GA 30328 United States
This report was posted on Ripoff Report on 06/14/2012 04:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Simmons-Mattress-co/-Atlanta-Georgia-30328/Simmons-Mattress-co-Now-heres-my-beef-I-bought-a-Beauty-Rest-about-6-years-ago-After-1-897726. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.