• Report: #627853

Complaint Review: Simplastics | Ripoff Report Verified Safe™ ..businesses you can trust. commitment to customer satisfaction. Simplastics past and current approach to business is focused on providing the highest quality plastic storage solutions, from plastic bins, plastic storage containers to wire shelving and steel cabinets that are industrial grade, from top manufacturers.

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  • Submitted: Fri, July 30, 2010
  • Updated: Mon, February 03, 2014

  • Reported By: Gina — Rochester New York United States of America
Simplastics | Ripoff Report Verified Safe™ ..businesses you can trust. commitment to customer satisfaction. Simplastics past and current approach to business is focused on providing the highest quality plastic storage solutions, from plastic bins, plastic storage containers to wire shelving and steel cabinets that are industrial grade, from top manufacturers.
PO Box 546948 Miami Beach, Florida United States of America

Simplastics REVIEW: Simplastics commitment to total customer satisfaction. Simplastics past and current approach to business is focused on providing the highest quality plastic storage solutions, from plastic bins, plastic storage containers to wire shelving and steel cabinets that are industrial grade, from top manufacturers.


*UPDATE: Simplastics pledges their commitment to Rip-off Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Simplastics recognized by Rip-off Report as a Verified Safe business.

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Rip-off Report REVIEW:

Editors UPDATE: Positive rating and recognition has been given to Simplastics for its commitment to excellence in customer service.

Rip-off Reports discussions with Simplastics have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Simplastics listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Simplastics Operations VP, Ron Collins, has informed us that Simplastics operates under the philosophy that reputation is earned through great product and even greater service and that customers are the most valuable commodity. [continued below]....
..... Simplastics recognizes that providing the wrong advice regarding products can lead to a disappointed customer and a waste of resources needed to remedy errors. Simplastics makes every effort to make the customers experience one that returns the customer again and again.

Simplastics has been awarded 3 GSA contracts from the Federal Government and has earned top marks for performance in every bi-annual audit and inspection. This level of quality customer service transcends our entire customer spectrum, from Government, Military, Corporate and private citizens. Simplastics is on the approved vendor lists of some of the most venerable and important companies in the US, from major defense contractors to a variety of national chain stores.

Simplastics sales staff is often instrumental in helping customer save money by starting them away from unnecessary expensive purchases of items that clearly appear to be an overkill for the purpose intended. Storage has been around since the caveman, Simplastics brings this ancient concept to its customers in a modern fashion, from plastic bins, plastic storage containers, wire shelving, steel bin cabinets and stainless steel carts.

Simplastics earns high marks for providing guidance and quality customer support to the electronics and semiconductor industries by providing expert advice regarding ESD conductive plastic bins, plastic totes and dividable grid containers.

Simplastics recognizes that complaints posted on Rip-off Report (whether true or not) are issues that need to be addressed, not ignored.

If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Simplastics has made organizational and operational changes allowing for a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our investigation, which included discussions with Mr. Collins and a number of his associates, Ripoff Report is convinced that Simplastics is committed to quality delivery of services resulting in total client satisfaction.

Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business.

SPECIAL NOTE ABOUT THE REPORT BELOW WAS FILED ABOUT SIMPLASTICS:

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. After almost 7 years in business and after tens of thousands of orders there were 2 Reports posted about SimPlastics, .. none of the customers replied to Ripoff Reports email to make things right with them..

This report was posted on Ripoff Report on 07/30/2010 07:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Simplastics-Ripoff-Report-Verified-Safe-businesses-you-can-trust-commitment-to-customer-satisfaction-Simplastics-past-and-current-approach-to-business-is-focused-on-providing-the-highest-quality-plastic-storage-solutions-from-plastic-bins-plastic-storage-containers-to-wire-shelving-and-steel-cabinets-that-are-industrial-grade-from-top-manufacturers/Miami-Beach-Florida-33154/Simplastics-REVIEW-Simplastics-commitment-to-total-customer-satisfaction-Simplastics-pas-627853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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