- Report: #114331
Report - Rebuttal - Arbitrate
Complaint Review: Simple Escapes - HDI*SIMPLE ESCAPES - HDI*SIMPLE ESCAPES2
Simple Escapes - HDI*SIMPLE ESCAPES - HDI*SIMPLE ESCAPES2P.O. Box 24128 Omaha, Nebraska U.S.A.
Simple Escapes AKA HDI*SIMPLE ESCAPES AKA HDI*SIMPLE ESCAPES2 Charged credit card with no authorization twice Omaha Nebraska
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I just now received another charged as of 10-20-04 and immediately called the number listed (877-234-0787) and was asked to input my member ID or phone number. As I didn't have any info on it I input my phone number and it responded by giving me my ID number and the website address where I could access my account www.dealpass.com
Since they were closed anyway I went to the address and brought up my information. They had my name, address and email address and of course my credit card information, all of which is very disturbing. I sent them an email through their website demanding the evidence that they have showing I authorized this account to be opened and to also cease and desist using my credit card and that they are not authorized to do so.
I also demanded the two charges to be refunded as well. We'll see if they respond or not. They also had the phone number to call and cancel which is 877-836-6903 but I have read elsewhere that you will not get a live person at that number. I will be calling them immediately on Modnay and will report back what happens.
This report was posted on Ripoff Report on 10/24/2004 02:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Simple-Escapes-HDISIMPLE-ESCAPES-HDISIMPLE-ESCAPES2/Omaha-Nebraska-68124/Simple-Escapes-AKA-HDISIMPLE-ESCAPES-AKA-HDISIMPLE-ESCAPES2-Charged-credit-card-with-no-114331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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