Alexander
  • Report: #943994

Complaint Review: Simple Mobile

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  • Submitted: Thu, September 20, 2012
  • Updated: Thu, September 20, 2012

  • Reported By: Mschief — Covina California U.S.A.
Simple Mobile
Internet United States of America

Simple Mobile WARNING major ripoff company Internet

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Simple Mobile is a ripoff I paid for unlimited everything but yet two weeks into the month they cut my internet off. I called first and was told I went over my limit, when I explained that I had unlimited they then tried to say that I violated their terms and conditions. When I explained that I had not done this they continued arguing that it was my fault. I told them all I did was check email, look up information and such. They then told me to call corporate which I did and again got the same run around and when I ask for a refund of my monthly fee they refused. Long story short I paid for unlimited everything and I have no internet and all they tell me is wait till next month when I pay again and I will have internet again and what get it turned off after two weeks? This company has very poor customer service and they lie their plans say unlimited BUT there not. I am now headed back to VirginMobile

This report was posted on Ripoff Report on 09/20/2012 08:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Simple-Mobile/internet/Simple-Mobile-WARNING-major-ripoff-company-Internet-943994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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