My wife had an unknown charge on her Discover Card for $84.00 from "Simple Escapes Travel Agency." When she called this company they explained that the charge was placed as a result of her ordering sheets from The Company Store last month. After a long series of evasion and resistance the charge was removed. Whether the Company Store knew about this, or recklessly sold our information so that Simple Illegal Charges Travel Agency could screw us, I am holding them responsible. I have sent them a similar e-mail, and have instucted them to remove our personal information, and never send us another catalog.
Let me be clear, I have always thought of the Company Store as a top rate company which sold quality items. But when we ordered products from them we expected our confidential information to be kept safe and secure. Also, if we wanted sheets, no one should have assumed that we also wanted to be illegally charged for other products or services from other companies.
I have not heard from the Company Store yet, but I just wrote to them earlier today. I have filed a complaint with the Michigan Attorney General's Office. This was not an honest mistake or a misunderstanding. This was clearly an effort to pass a fraudulent charge.
When I searched for "Simple Pleasures" travel agency. This was the first site to pop up. It seems they operate jointly with other companies. The Company Store may not have know this would happen, but they are responsible for sharing our names and credit card number. I can not do business with a company like that.
Thank you for giving me the opportunity to share my ripoff with you. I hope it will be helpful to others.
Auburn Hills, Michigan