• Report: #330143

Complaint Review: Simplicity Gourmet

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  • Submitted: Fri, May 02, 2008
  • Updated: Tue, May 27, 2008

  • Reported By:Cocoa Florida
Simplicity Gourmet
1225 Paradise Hill Road Clarksville, Tennessee U.S.A.

Simplicity Gourmet, Pro-health Ultra Charge came after 30 days of a finance charge of .18% for 5yrs. Threatening our credit history. Thier refusing to take returns. Clarksville Tennessee

*UPDATE Employee: Simplicity Gourmet Scam

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We recieved a phone call from Simplicity Gourmet Claiming we won an all inclusive trip to Costa Rica, all we had to do is listen and have a few chefs cook for us. When we got there, there was no chef to cook for us. And the trip was just coupons for 2 nights at a hotel. No airfare included. We didn't see that until after we recieved an agreement of trial purchase. They offered thier salespitch on how we're going to be healthier eating from these pots & pans. Since their is a danger in nonstick cookware. These pans are better than nonstick, since we can cook an egg with out any burning or sticking. So my fiance thought we would try it out.

Boy where we fooled!!! These pan stuck to everything we cooked. They offered a set of cookware at a monthly payment. Not stating any additional finance charges. Just a flat monthly charge. When we recieved our first bill, there was a finance charge of .18% HIDDEN. We returned these items the next day. They refused the cookware & are now threating that this was a signed contract & will affect our credit if we don't pay. I didn't see a contract of a finance charge of 18%. We could of financed a car!!! We were dooped!!!

Anthony
Cocoa, Florida
U.S.A.


This report was posted on Ripoff Report on 05/02/2008 12:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Simplicity-Gourmet/Clarksville-Tennessee-37041/Simplicity-Gourmet-Pro-health-Ultra-Charge-came-after-30-days-of-a-finance-charge-of-18-330143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Simplicity Gourmet Scam

AUTHOR: Katie - (U.S.A.)

Anthony did not place his order with Simplicity Gourmet. He placed his order with Chefmaster: Simplicity Home Products, an independent distributor of Pro Health Ultra cookware. Simplicity Gourmet is a marketing company that provides services such as apointment setting, customer service, cooking classes, literature, etc for independent distributors. Due to our contractual relationship with these dealers, we have no authority to cancel their orders.

I spoke with Anthony extensively regarding this issue on a couple different occassions, the interest is not hidden. It is printed in a large box, approximately 1/4 of the page, on the credit application that Anthony signed. I explained to Anthony that at the shows, the interest is given at a monthly rate b/c that is how it is charged. It is calculated on a monthly rate at 1.5% monthly or 1.75% monthly (depending on the state on the chart) on the unpaid balance. Typically, if a customer only pays the minimum payment each month, the loan will be paid off in 36-40 months, not 60.

The contract, that both Anthony and his fiance, Marcia signed, indicating they had read and understood all terms and conditions of their contract, clearly states that after the three day cancelation period, all sales are final. While contractually, we are in no way obligated to, on behalf of Chefmaster: Simplicity Home Products, I offered to give Anthony product in the amount of interest that he paid in over the life of the loan when he has paid the loan off to try to find some resolution to this issue. Anthony declined the offer, however, this offer still stands.
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