- Report: #864426
Report - Rebuttal - Arbitrate
Complaint Review: Simply rest
Simply rest2111 south industrial park avenue Tempe, Arizona United States of America
Simply rest They do not want to refund 100% of the purchase price of the bed I am returning due to faulty air mattress . Tempe, Arizona
*Author of original report: Four months later
Now that we want to return it, they do not want to refund all of my money spent on the mattress.
They told us when we bought it there was a no hassle refund.
And when I was ordering the mattress Joe, the supervisor, told me if I placed the order right now he would throw in the platform. Now that it's being returned they want to charge me for the platform and refund me for $400 less than what I paid.
To top it all off they became completely arrogant and unprofessional.
This report was posted on Ripoff Report on 04/05/2012 01:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Simply-rest/Tempe-Arizona-85282/Simply-rest-They-do-not-want-to-refund-100-of-the-purchase-price-of-the-bed-I-am-returni-864426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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