- Report: #864426
Report - Rebuttal - Arbitrate
Complaint Review: Simply rest
Simply rest2111 south industrial park avenue Tempe, Arizona United States of America
Simply rest They do not want to refund 100% of the purchase price of the bed I am returning due to faulty air mattress . Tempe, Arizona
*Author of original report: Four months later
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Now that we want to return it, they do not want to refund all of my money spent on the mattress.
They told us when we bought it there was a no hassle refund.
And when I was ordering the mattress Joe, the supervisor, told me if I placed the order right now he would throw in the platform. Now that it's being returned they want to charge me for the platform and refund me for $400 less than what I paid.
To top it all off they became completely arrogant and unprofessional.
This report was posted on Ripoff Report on 04/05/2012 01:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Simply-rest/Tempe-Arizona-85282/Simply-rest-They-do-not-want-to-refund-100-of-the-purchase-price-of-the-bed-I-am-returni-864426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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