I'm sending this message in reference to the money you have charged my account three separate times and have never received the singer lazer storm vacuum cleaner to date.
I placed an over the phone order for a 1 vacuum cleaner with only two payments to be charged to my account once on September 6, 2005 for $55.44, under the guise of IGIA telephone number 1-800-711-8357, another charge September 23, 2005 for $19.95 under the guise or Singer telephone number 1-800-711-8537 which should have been the end yet on October 21,2005 for $19.95 under the guise of IGIA telephone number 1-800-711-8357.
To make matters worse I have yet to receive the product and I placed the order on August 29, 2005. Yet when I call the numbers given over the phone and from my account I get the same response and a couple of times I had been held on the phone awaiting a Rep only to be hung up on after 58mins and 45 sec. at 9:28am and another 57mins.13 secs.
I have tried all the numbers given 1-800-716-8667, 1-877-363-3745 to no avail and even called singer 1-800-474-6437 just to have Alta tell me that Singer had let the company use their name yet I also feel they have some responsibility as well as Singer could have let the public know of the fraudulent practice of who ever these people are which makes in my mind they are just as fraudulent as ever, anyway I am requesting a full refund of my account immediately of the $95.34 that's been robbed from my account.
Also I have seen them advertising under another name Milinex power storm on Scifi cable chanel 52. How far are these people going to be allowed to continue fraudulent practices? Please help me recoup my money. This has surely deterred me of ever ordering over the phone or TV advertisement again; if I can't go to the store to purchase I don't need it.