- Report: #1116404
Report - Rebuttal - Arbitrate
Complaint Review: Sinless Vapor
Sinless Vapor43 N 1330 W Orem, Utah 84058 Internet, Select State/Province USA
Sinless Vapor must cancel within 14 day trial but Starts charging 14 days after order placed, and item arrives 17 days after order arrives Internet Utah
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They offer a 14 day free trial period but they start the 14 days when the order is placed. The item arrives 17 days after ordering so there is essentially no trial period and you are stuck with their product. I tried to cancel 6 times but they insist they need a tracking number. The package arrived 17 days after ordering and the phone number to cancel is now disconnected (or not accepting calls at this time). Once they have you locked in they automatically bill your credit card for $99 and autoship more materials with virtually no way to cancel.
I cancelled my credit card after the initial "come on" charge so they couldn't run up a major bill for a product I did not want (My 7 year old ordered it using my credit card....don't leave them lying around). Hopefully this will be the end of it as someone should sue them soon.
This report was posted on Ripoff Report on 01/17/2014 02:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sinless-Vapor/Internet-Select-StateProvince/Sinless-Vapor-must-cancel-within-14-day-trial-but-Starts-charging-14-days-after-order-pla-1116404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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