- Report: #835165
Report - Rebuttal - Arbitrate
Complaint Review: Sirius Radio -- New York
Sirius Radio -- New YorkNew York, New York United States of America
Sirius Radio -- New York Sirius told me they would credit my account for their attempted auto-renew, but turned me to collections anyway!!!!!!! New York, New York
After speaking with a supervisor (Mary---very nice), she removed the $29.95 from the account and gave me the login instructions to verify. A few days later, I recieved a collections/debt notice from their collection company NCO threatening judements and other court action. I logged back into the online Sirius account and verified that my balance was zero and wrote a letter to customer service asking them to remove the account from collections.
The next day, they write me back a form letter saying that they need the account and login information for "identity purposes." When I tried to log back into the account to retrieve my Radio ID, they had removed the account from the system so I could not obtain it.
Very deceptive practicies from the top on down. We need someone on this board to FIND a CLASS ACTION attorney and protect/defend ALL of the former SIRIUS customers who are being defrauded. I will be sending a copy of this to the FTC and to several small law firms known for this type of case.
This report was posted on Ripoff Report on 02/07/2012 08:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sirius-Radio-New-York/New-York-New-York-10004/Sirius-Radio-New-York-Sirius-told-me-they-would-credit-my-account-for-their-attempted-835165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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