- Report: #573392
Report - Rebuttal - Arbitrate
Complaint Review: Sirius XM Radio
Sirius XM Radio1221 Avenue of the Americas New York City, New York United States of America
Sirius XM Radio Sirius, Sirius Satellite Radio, XM, XM Satellite Radio, Sirius/XM, Sirius-XM Charged My Account Nearly Double the Subscription Price for Years New York City, New York
*Consumer Comment: Their customer service can use improvment..
Do yourself a favor and do not subscribe to Sirius-XM Satellite Radio. I was a loyal subscriber/listener for years and I just recently found out the company had been charging me for double the subscription fee every month. I bought a Stiletto receiver a few years back and after having it a few weeks, I realized I had paid hundreds of dollars for the most useless device on earth! The Stiletto would not work indoors or on a cloudy day. When I returned it, the store assured me the device would be deactivated and it was. The only problem was that Sirius kept charging me a subscription for it!
On top of having some of the worst customer service representatives around, it is obvious that the people at Sirius Satellite Radio dont care about their subscribers. After waiting on hold for hours and asking for a refund, all they did was try and sell me another radio! Absolutely disgraceful! I plan on writing rip off reports, complaints boards and writing to the Better Business Bureau about this at least once a week. I hope that screwing one loyal customer over is worth the P.R. that person can do. Like I said before, do yourself a favor, dont become a subscriber of satellite radio. Any content that you can find there can be found somewhere else on the web.
-Yours Truly (((REDACTED)))@ gmail.com
Former Account # XXXXXX6196
This report was posted on Ripoff Report on 02/22/2010 06:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sirius-XM-Radio/New-York-City-New-York-10020/Sirius-XM-Radio-Sirius-Sirius-Satellite-Radio-XM-XM-Satellite-Radio-SiriusXM-Sirius--573392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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