- Report: #890574
Report - Rebuttal - Arbitrate
Complaint Review: Sirius XM
Sirius XMInternet United States of America
Sirius XM False advertising, false promises, liars, cheats, bait and switch artists Internet
*UPDATE Employee: We'd Like to Help
*Consumer Comment: Seems to me they were offering you a discount...
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Tried to consolidate my XM and Sirius radio services and add my XM radio. First their customer service is the worst- they try and tell you the things that are ADVERTISED on their web site cannot be done and you have to pay a higher price. This is after their own chat support tells you that is what will happen.
Then, the price they quote you has a whole pile of additional fees added on to the bill which are not stated until you are checking. So, the $109 fee became $159 fee in a matter of seconds. Nice. You won't see THAT price in the ads, nope, they lay that on you at the end. Airlines are forced to price accurately, why not these liars?
This company pretty much wins the award for Worst of Show:
Bait and Switch
Ridiculous added hidden fees
Come on FCC, nail these suckers!
This report was posted on Ripoff Report on 05/30/2012 12:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sirius-XM/internet/Sirius-XM-False-advertising-false-promises-liars-cheats-bait-and-switch-artists-Inte-890574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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