• Report: #1039283

Complaint Review: Sirius

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  • Submitted: Sat, March 30, 2013
  • Updated: Sat, March 30, 2013

  • Reported By: Brudog — Niles Ohio
Sirius
P O Box 33174, Detroit Michigan 43232 Internet United States of America

Sirius SiriusXM Radio Bait and Switch and Illegal Contract Internet

*UPDATE Employee: SiriusXM

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I received an advertisement for SiriusXM Radio for 6 months for $25. I called the telephone number in the add and was told the offer now was 1 year for $86, almost double the price and double the time period.
Their advertisement asks the consumer to see the Customer Agreement at their web site. There is no customer agreement located there. I emailed Sirius and they emailed me the agreement. The agreement allows them to alter the agreement at any time with no notice to the consumer, and the consumer's continued use of the service is the consumer's agreement to the new terms. They can change anything they want to with no advanced notice to the consumer at all, and once you use the service after they changed the terms, you are stuck.

This report was posted on Ripoff Report on 03/30/2013 09:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sirius/internet/Sirius-SiriusXM-Radio-Bait-and-Switch-and-Illegal-Contract-Internet-1039283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

SiriusXM

AUTHOR: SIRIUS XM Digital Care - ()

Hi there- 

Would you please send us an email wtih your contact information to SXM_Help@siriusxm.com, so we can reach out to you and discuss this in more detail. 

Thanks, 

SiriusXM Digital Care Team 

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