- Report: #944961
Complaint Review: SiriusXM
| SiriusXM 1221 Avenue of the America
New York, New York United States of America |
|
SiriusXM Sirius XM Radio Unauthorized Credit Card Charges New York, New York
*UPDATE Employee: Let us know...
*Consumer Comment: Changing usernames in mid-stream?
*UPDATE Employee: We would like to help.
*Author of original report: Moot point
*Consumer Comment: I'm not talking about paper bills
*Author of original report: Sirius charges subscribers for paper bills.
*General Comment: You are leaving something out
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This report was posted on Ripoff Report on 09/21/2012 08:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/SiriusXM/New-York-New-York-10020/SiriusXM-Sirius-XM-Radio-Unauthorized-Credit-Card-Charges-New-York-New-York-944961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Let us know...
AUTHOR: SIRIUS XM Customer Relations - (USA)
SUBMITTED: Monday, October 01, 2012
POSTED: Monday, October 01, 2012We wanted to check-in to see if you needed help with anything. If so just send us a note to sxm_help@siriusxm.com and we'll happy to assist.
Thanks,
SiriusXM Digital Care Team
#2 Consumer Comment
Changing usernames in mid-stream?
AUTHOR: Steven - (U.S.A.)
SUBMITTED: Friday, September 28, 2012
POSTED: Friday, September 28, 2012#3 UPDATE Employee
We would like to help.
AUTHOR: SIRIUS XM Customer Relations - (USA)
SUBMITTED: Monday, September 24, 2012
POSTED: Monday, September 24, 2012We apologize that you weren't aware of our auto-renewal policy when you previously signed up with us. Our Terms and Conditions does include this policy which gives us the right to charge your credit card when your subscription is up for renewal. We are able to remove your debit card information from your account file. If we do it may take longer for you to receive your refund. If you would like us to review your account with you, feel free to send us an email with your contact info to sxm_help@siriusxm.com and we'll be happy to help you there.
Thanks,
SiriusXM Digital Care Team
Hi Riversdad -
Are you being charge for a paper statement that you are not receiving? If so, let us remove that fee for you from your bill. Send us an email to sxm_help@siriusxm.com and we will be able to take care of that for you there.
-SiriusXM Digital Care Team
#4 Author of original report
Moot point
AUTHOR: riversdad - (United States of America)
SUBMITTED: Sunday, September 23, 2012
POSTED: Sunday, September 23, 2012PS...Google "SNL comments section skit" and watch the video that comes up. It's a Hulu link. I imagine if this were a real game show, you could easily qualify to be a contestant!
#5 Consumer Comment
I'm not talking about paper bills
AUTHOR: Steven - (U.S.A.)
SUBMITTED: Sunday, September 23, 2012
POSTED: Sunday, September 23, 2012You received this but probably threw it away because you thought it was junk mail that you never bothered to give a second glance.
#6 Author of original report
Sirius charges subscribers for paper bills.
AUTHOR: riversdad - (United States of America)
SUBMITTED: Saturday, September 22, 2012
POSTED: Saturday, September 22, 2012#7 General Comment
You are leaving something out
AUTHOR: Steven - (U.S.A.)
SUBMITTED: Saturday, September 22, 2012
POSTED: Saturday, September 22, 2012

